If you are not satisfied with a product in your order, please return the unused product portion, in original packaging, within 14 days of receipt for refund or store credit for the cost of the original product cost less any discounts and shipping costs. .

Please email your refund request to : [email protected]

and/or send return with your request for credit or replacement  to our main office at:

The Herbal Cafe,26 Westlawn Pl, Palm Coast, FL 32164

All refund requests must be made within 14 days of delivery. Refunds will not be considered on fully used product, requests past 14 days of receipt or wholesale volume/ bulk sizes.  Please request product sample prior to ordering wholesale/bulk/volume sizes.

Refund Credit will be applied to the card used for the order upon receipt of the returned product in original packaging

Refund or credit requests apply to retail purchases only.

Returns are not re-sold and are used for quality control purposes only

Your satisfaction is guaranteed.

Please contact  [email protected] with any questions or concerns.